FAQs

How's The Taste?

All of our signature meals are full-flavored using real, clean ingredients! It is worth noting, however, that some of our proteins are only seasoned with salt, pepper, and occasionally a bit of garlic. This is because many of our customers prefer to add their own seasonings to add additional variety to their meal prep routine!

What meals are available?

Our menu selections change routinely but generally include:

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How long do the meals last?

We recommend consuming the food within 7 days of receiving or freezing immediately upon delivery for up to 6 months.

What if I have food allergies?

We take allergens and the health of our clients seriously and want to ensure you are able to make informed decisions.

Our allergens and ingredients are listed online as well as on each label.

If you have any questions, every product page contains information about the allergens and ingredients. If you have additional questions or would like more detail about our production and fulfillment processes, please contact us.

What do I do if I have an issue with my order?

Our Customer Support Staff are here to help! Whether you have a product, order or delivery issue, reach out to us via our contact page.

To help us help you, please be prepared to share details including photos or videos when possible. Our goal is to fix your issue and ensure it doesn’t happen again to another customer so details matter!

Can I apply a discount code after my order is placed?

Unfortunately, after the order is placed, there is no modifying the order or the payment options. Please make sure to use your code on your next order with us.

Where do you ship?

We ship via FedEx and USPS throughout the contiguous United States. At this time we are not able to ship to Alaska, Hawaii, or Puerto Rico.

Will you ship to hotels?

Yes. Provided that the hotel is within the contiguous United States and the hotel has advised you that they will accept packages for guests.

Please contact the hotel and confirm that they are willing and able to receive a package for you. You should also confirm the acceptance of packages containing dry ice (required for meals) and if you are required to check-in prior to package arrival (some hotels will not accept responsibility prior to check-in).